"Personal Data" is information or pieces of information that could allow you to be identified, such as for example:
Name and contact details (e.g. postal and email address, telephone number)
Account information (e.g. user name, profile picture or social media account ID)
Country of residence
Birth date
Technical information, e.g. screen/user name, IP address, browser and device data, information collected through cookies, pixel tags and other technologies, server log file data, app usage data and location data
Preferences (e.g. shopping habits, preferred educational courses)
Company or school name and address
Credit and debit card number
Medical condition (e.g. allergies or illness)
How do we collect Personal Data?
We collect Personal Data in a variety of ways:
Directly from you: Information is collected directly from you, either by you providing the information directly to us or you acting in a manner that provides us with the information, for example:
Offline: We collect Personal Data from you offline, for example when you contact customer service, enrol in a product or service or provide information to us in writing.
Online: We collect your Personal Data through the CMT Products, for example when you sign up for a newsletter or a brochure, enrol in a product or service. We also collect Personal Data:
Through cookies: Cookies allow a web server to transfer data to a computer or device for recordkeeping and other purposes. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.
Through your device: Provided that you have enabled that function on your device, we collect the physical location of it to provide you with personalized location-based services and content. Read more about such services under "How do we use Personal Data?"
From other sources: We may receive your Personal Data from other sources, such as public databases; joint marketing partners such as marketing agencies or providers of software and services for digital marketing automation and analytics; social media platforms, including but not limited to; Facebook, Instagram, Snapchat, Musically, LinkedIn, Twitter, YouTube and messenger services such as WhatsApp or Facebook Messenger; from people with whom you are friends or otherwise connected with on social media platforms, as well as from other third parties.
For example, if you elect to connect your social media account to your CMT Products account, such Personal Data that you have registered in your profile, such as your email address, phone number, postal address, date of birth, name and user name will be shared with us. Furthermore, we use cookies to track members of social media networks.
If you browse our sites We may also collect information about your use of our services through your browser to trace activity on our sites, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, service provider, and the name and version of the CMT Product you are using. In addition, an IP Address is identified and logged automatically in our server log files whenever you visit the CMT Products, along with the time of the visit and the page(s) that were visited. These data are only stored and used together with other Personal Data that you have submitted if you have given your consent to do so. You can read more about collection of your IP address and other browsing data in our cookie policy.
How do we use Personal Data?
Your Personal Data will be processed by CMT for the purposes of completing your booking, providing you with the products that you have ordered, for customer service, administrative services or as otherwise necessary to perform the contract between you and us.
We may also use Personal Data:
For statistical purposes, calculating usage levels, and helping diagnose server problems with the CMT Products as well as to ensure that the CMT Products function properly.
To allow you to contact and be contacted by other users through the CMT Products, as permitted by the applicable product.
To allow you to participate on message boards, chat, profile pages and blogs and use other services enabling you to post information and materials.
If you have given your consent:
To analyse and improve our offers by identifying usage trends, determining the effectiveness of our promotional campaigns and tailoring the CMT Products experience and content based on your past activities on the CMT Products. For example, depending on what CMT Product you have searched for on our website, or in previous browsing, the offer presented to you on the CMT Products may be limited to a specific language, course length or budget.
How do we share Personal Data?
We share Personal Data as we believe to be necessary:
(a) under applicable law;
(b) to comply with legal process;
(c) to respond to requests from public and government authorities including public and government authorities outside your country of residence;
(d) to enforce our terms and conditions or a contract;
(e) to protect our operations or those of any of our affiliates;
(f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and
(g) to allow us to pursue available remedies or limit the damages that we may sustain.
On what do we base our right to collect and use Personal Data?
We base our right to collect and use your Personal Data on the need to do so in order to provide you with the services or products that you have ordered from us, or when there is a legitimate interest for us (i.e. the service provider) to use your Personal Data, such as for the marketing of products or services similar to the one(s) you have already purchased from that same legal entity.
To the extent we use sensitive Personal Data, we base this on your explicit consent. Sensitive data can for example be information about health, ethnicity or religious beliefs, read more under "Sensitive data".
To the extent that we use your Personal Data to send you offers beyond what is considered to be within our legitimate interest, we base this on your specific consent.